Refund policy
Return Policy
At Judith Cristina LLC, your satisfaction is our priority. We strive to provide high quality products and excellent customer service. Please read our return and refund policy carefully to understand your rights and how we handle returns.
Reporting Issues
If you experience any problems with your order including damaged, lost, or incorrect items you must report the issue within 30 days of receiving your order. Reports after 30 days may not be eligible for a refund or exchange.
Lost or Damaged Orders
If your order is lost in transit or arrives damaged, please contact us immediately. We will provide a full refund or send a replacement at no extra cost.
Incorrect or Damaged Items
If you receive the wrong item or a product with defects, please report it to us with photos as proof. We will issue a refund or replacement promptly.
Size Changes or Order Mistakes
For size exchanges or order corrections, please email our support team at support@judithcristina.com within 30 days. We will assist you in resolving the issue as quickly as possible.
How to Contact Us
For any return or exchange requests, please reach out to our support team:
Email: support@judithcristina.com
Mailing Address:
Judith Cristina LLC
270 Upload Squared Drive
Unit #1008
Pottstown, PA 19464